Effective Date: June 3, 2026
At paradose.net, accessible from https://paradose.net, your privacy is a priority. This Privacy Policy document outlines the types of information collected and recorded by paradose.net and how we use it, in compliance with Canadian privacy laws (PIPEDA).
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
While you visit our WooCommerce store, we track details to process your orders and handle shipments within Canada.
- During Checkout: We ask you to provide your first and last name, billing address, Canadian shipping address, email address, phone number, and account credentials (if you choose to create an account).
- While Browsing: We track products you have viewed to show you items you recently looked at. We also log your IP address and location.
- System Actions: We collect comments, product reviews, or contact form submissions if you choose to leave them on our website.
2. Payment Processing (Interac e-Transfer)
Your payment security is highly important to us. paradose.net does not collect, store, or process credit card details or bank account numbers.
Payments on our store are handled strictly through Interac e-Transfer. During checkout, you will be provided with instructions to manually send your payment through your own financial institution’s online banking portal. The only payment data we access and retain is the confirmation details (such as the sender name and email matching your order) sent to us by our bank to verify your payment.
3. Why We Collect and Use Your Data
We use your information strictly for legitimate business operations under Canadian law:
- To verify Interac e-Transfer payments and match them to your order number.
- To ship products directly to your Canadian delivery address.
- To set up and manage your optional customer account.
- To send you order updates, tracking numbers, or customer service emails.
4. Who Has Access to Your Data
Members of our team have access to the information you provide us to fulfill your orders. For example, both Administrators and Shop Managers can access order details (items purchased, date, shipping address) to pack and mail your items.
5. Third-Party Sharing (Shipping Providers)
We do not sell or trade your data. We share your delivery information exclusively with Canadian shipping carriers (such as Canada Post, FedEx Canada, UPS, or Purolator) strictly to generate shipping labels and deliver your packages.
6. Data Retention
We store your order information (name, email, and addresses) for standard Canadian tax compliance and accounting purposes. This information is safely retained for a period of seven (7) years as required by the Canada Revenue Agency (CRA).
7. Your Privacy Rights (PIPEDA Compliance)
Under Canadian privacy legislation, you have the right to look at the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your customer account. If you wish to exercise these rights, please contact us directly.
8. Contact Us
For more information about our privacy practices, or to manage your data, please contact us:
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- By email: support@paradose.net